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FAQs

PRODUCT

Do you refund if the product I bought now became on sale?


We are unable to refund any product placed on sale after you have made the order.




What if I receive an item with manufacturing defect?


We are very sorry if you have received an item and there seems to be something wrong with it. We work very hard to ensure our products are of the highest quality for you. Please contact our Customer Service team and they will be happy to help you solve the issue with your item.




Had your heart set on a specific item and it’s out of stock?


Not to worry, you can contact our Customer Service team who will try their hardest to find an alternative item for you or give you an approximate time of when the item will be back in stock. Contact us on 00973-38390393 or info@littledinobh.com.




Why do we display products that are out of stock online?


We’re sorry if the item you want is out of stock. We continue to show out of stock products online so that you have access to the product details or so that you can buy it at a later date when the item is back in stock. Contact our customer service on 00973-38390393 to be added to the contact list once the item comes back in to stock.





PAYMENT

Which form of payments do you accept?


For Bahrain Orders: We accept both Benefitypay and Cash on Delivery (COD) at the moment. For GCC Orders: We accept CreditCard Payment, We will be sharing a link for payment once the order is placed and processed. SOON we will be launching our Online Payment.




What's your Return and Exchange Policy?


We know that you will love our products, however, if you would like to return an item, Kindly go through the Return Section in our T&Cs. For any exchanges or return inquiries, Kindly contact our customer service on info@littledinobh.com OR on Whatsapp 00973-38390393.





CUSTOMER SERVICE

Whats your customer service working hours?


Saturday-Thursday From 08:00 AM to 08:00 PM (Bahrain Time).




Whats your customer service contact details?


Email: info@littledinobh.com - Our team will respond to your email with 24 hours. Whatsapp: 00973-38390393 - Our team will be happy to assist you during our working hours.





SHIPPING & HANDLING

Where do you Ship to?


Currently we are shipping to Bahrain and all GCC Countries (KSA, Oman, Qatar, Kuwait and UAE).




When I will receive my order?


Bahrain:- We process and deliver orders within 24-48 hours depending on the day you place the order. We deliver everyday except Friday. GCC:- We process orders within 24-48 hours and delivery time takes between 5-10 days depending on the country.