We have a 2 days return policy, which means you have 48 hours after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@littledinobh.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@littledinobh.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
The below types of items cannot be returned:

• Products that have been used or damaged by you or are not in the same condition as you received them.
• Any consumable product, which has been used or installed.
• Products with tampered or missing serial numbers; or
• Products that fall under specific categories, including food, beverages, household goods, swimwear, hosiery, underwear, socks, footwear, health, hygiene related and personal care products and certain baby products (e.g. tethers, diapers, baby wipes, hygiene tissues, feeding related products).
• Personalized items, which you requested to be designed especially for you.
• Items on sale.
• Items that are not in original condition and packaging.
• Damaged items due to misuse or showing signs of wear and tear, even if they still under warranty period.
• Items that have been assembled, used, altered, or installed unless defective.
• Item that was sealed and required their hygienic level to be intact from the manufacturer.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will happily accept returns due to change of mind as long as a request to return is received by us within 48 hours of receipt of item and are returned to us in original packaging, unused and in resalable condition.

Return shipping will be paid at the customer’s expense.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll receive the choice of:

• A refund to your payment method
• A refund in store credit

Please remember it can take some time for your bank or credit card company to process and post the refund too.